Setting up Windows Mobile Device Cemter

In order to be able to send screenshot data between your device and your PC HauteCapture needs the Windows Mobile Device Center to be set up properly. The following sections describe the setup process for Windows 7 and Windows 10.

Windows 7 (SP1)

(1) Connect the device via USB

After Windows7 has recognized the device it will install device drivers and the Windows Mobile Device Center automatically.
Wait until Windows finishes installing the software.

If the Windows Mobile Device Center is not installed automatically you can download it from here:

64-bit: https://www.hautecapture.com/downloads/drvupdate-amd64.exe

When done you should see a screen like the following:

To use HauteCapture it is ok to continue without setting up the device.
Click on "Connect without setting up your device"

(2) Run HauteCapture

When you run HauteCapture it should detect the attached device and enable the "Capture" button.

If the "Capture" button remains disabled (even after restarting HauteCapture) and the Windows Mobile Device Center reports the device as "Connected" then the device (i.e. its operating system, processor or configuration) is most likely not supported by HauteCapture.

Windows 10 (1803)

Unfortunately the Windows Mobile Device Center no longer runs out-of-the-box on Windows 10.
The following instructions help you setting up the Windows Mobile Device Center on your PC and get your device connected and recognized via USB.
They were tested on a fresh install of the (at the time) latest build 1803 of Windows 10 but might as well also work on previous and later builds of Windows 10.

(1) Download the Windows Mobile Device Center installer

64-bit: https://www.hautecapture.com/downloads/drvupdate-amd64.exe

(2) Run the installer

Before the installer starts you will be asked to install the .NET 3.5 framework. This will take some time...

After .NET 3.5 has been installed the Windows Mobile Device Center installer runs automatically.

The installer will terminate silently. Therefore you should monitor it using the task manager:
Run the taskmanager, select "More details" and sort the "CPU" column.
Wait until:

CPU utilization is close to 0%

there is no drvupdate-amd64.exe process

there is no "Windows Installer" process

Then proceed with step 3.

(3) Run Command Prompt or Powershell as an administrator

Run these commands:

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f
REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f

(4) Restart Windows

(5) Connect the device via USB

After Windows has recognized to connected device the Windows Mobile Device Center should start automatically and after you have accepted the license it presents a screen like the following: